Frequently Asked Questions
How long does it take to get a response?
We aim to respond to all inquiries within 24 hours. During peak hours, it may take up to 48 hours. Premium support members receive priority assistance within 2-4 hours.
What should I do if I face a payment issue?
If you encounter payment problems, please contact support@campusfreelance.tech with your transaction ID. Our team will investigate and resolve the issue promptly.
How do I report a user for misconduct?
You can report any user through the "Report" option in their profile or project. Alternatively, email support@campusfreelance.tech with details and evidence.
Can I withdraw my earnings immediately?
Withdrawals are processed once you reach the minimum threshold (₹500). Bank transfers typically take 3-5 business days. Premium members get expedited processing (24-48 hours).
How is my personal information protected?
CampusFreelance uses bank-level SSL encryption, secure payment processing, and automated systems to prevent sharing of personal data. Learn more in our
Privacy Policy.
What are the platform charges?
CampusFreelance charges a very small service commission on all transactions. The exact percentage is displayed clearly before you accept a project. No hidden fees!